How to Search

A user can leverage the search functionality to find transactions.

Merchants can view transactions for periods up to 60 days. To choose additional search fields, select the Refine Search option.

Refine Search Options:

Search Parameter	Description
Amount Max	Maximum value of transaction
Amount Min	Minimum value of transaction
Customer External ID	Identifier from the merchant used in their systems to associate to the transaction
Customer Name	Name of the customer associated with the transaction, this data comes from the merchant
Date From	Earliest date to search by; defaults to 60 days prior to current date
Date To	Latest date to search by; defaults to current date
Description	Description is provided by the merchant when they initiate a transaction
Instant Settle	Differentiate the transaction settlement
Merchant	Merchant user should only be able to view their transactions (or if setup as parent/child, will be able to view transactions based on multiple access IDs)
Original Transaction ID	Used in scenarios like a refund where the original translation ID was the initial transaction and the refund has a new transaction ID. For captures that are not refunds, this is the Authorize associated with it
Payment Processor	Financial institution that processed the transaction
Payment Provider	Institution that transaction originated from
Payment Provider Subtype	Defines the specific service or method used for processing payments.
Reference	External ID provided by the merchant that can be used to trace a transaction back to their system
Status	Status associated with the transaction, more details on all of Trustly transaction statuses here
Sub Account	Used in scenarios where the merchant has more than one subaccount set
Transaction ID	Primary ID for any transaction in Trustly's system
Transaction Type	Type associated with this transaction, more details around transaction types and their meaning here
Verification Status	This is specific to verification transactions and describes if it has been verified or not