Search

Merchants can view transactions for periods up to 60 days. To choose additional search fields, select the Refine Search option. The table below lists the available options for refining your search.

Search ParameterDescription
Amount MaxMaximum value of the transaction.
Amount MinMinimum value of the transaction.
Customer External IDThe identifier from the merchant used in their systems to associate with the transaction.
Customer NameThe name of the customer associated with the transaction; this data is provided by the merchant.
Date FromEarliest date to search by; defaults to 60 days prior to the current date.
Date ToLatest date to search by; defaults to the current date.
DescriptionThe description provided by the merchant when they initiate a transaction.
Instant SettleA field to differentiate the transaction settlement type.
MerchantIdentifies the merchant whose transactions are being viewed. (If set up as parent/child, the view may include transactions based on multiple access IDs.)
Original Transaction IDUsed for scenarios (like a refund) where the original transaction ID was the initial transaction, and the refund has a new transaction ID. For captures that are not refunds, this is the associated authorization ID.
Payment ProcessorThe financial institution that processed the transaction.
Payment ProviderThe institution that the transaction originated from.
Payment Provider SubtypeDefines the specific service or method used for payment processing.
ReferenceThe external ID provided by the merchant that can be used to trace a transaction back to their system.
StatusThe status associated with the transaction. More details on all Trustly transaction statuses are here.
Sub AccountUsed when the merchant has more than one subaccount configured.
Transaction IDThe primary ID for any transaction within the Trustly system.
Transaction TypeThe type associated with this transaction. More details around transaction types and their meaning are here.
Verification StatusSpecific to verification transactions; describes whether the transaction has been verified.