As part of the merchant onboarding process, Trustly provides access to the merchant portal. Merchants are sent a an email with a link to the portal and a temporary password. When a merchant accesses the portal for the first time, they are prompted to change their password.

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When a merchant signs in, they can view the transaction table and they can use the menu to review information or perform tasks.

Section	Description
Transactions	Search for transactions or export the results to CSV.
Reports	Download collections, VIP Program, Automated Clearing House (ACH), and Electronic Funds Transfer (EFT) returns and other reports.
Financial Institutions	Review the performance of the top financial institutions.
Bank Accounts	Account Balance - Merchants using Real-Time Payments (RTP) can review account balance information. Auto Top-Ups - Merchants using RTP can maintain their RTP account balance by automatically transferring funds from their ACH account.
Notifications	Merchants using RTP can set up low funds notifications for their accounts.
Contact Us	Access user guides and merchant support.