About Trustly Remember Me

Trustly Remember Me simplifies the consumer payment and bank authorization workflow. When a consumer completes their initial bank authorization, they can choose to enroll. After enrollment, a one-step authentication process replaces the multi-step bank selection and credential workflow for subsequent authorizations.

Enrollment provides consumers with a seamless, low-friction checkout experience across all Trustly merchants. This extends its benefits beyond a single site. The program's intent is to increase payment conversion rates and reduce payment session completion times. The simplified workflow ensures more consumers complete their transactions. This also increases the likelihood of Trustly Pay adoption and future use.

Implementation

To use Trustly Remember Me, your organization must have the feature enabled. Contact your Merchant Success Manager (MSM) to confirm or request activation.

After confirming activation, update your integration to include the consumer’s email address and phone number in the EstablishData object of your API calls. For example:

var establishData = {
  customer: {
    email: "[email protected]",
    phone: "+15551234567"
  }
};

Including the phone field is optional, but recommended to improve consumer matching accuracy. If you’re a gaming merchant, you’ll also need to include the taxId field. For the parameter structure of the EstablishData object, see Establish Data object.

Trustly Remember Me tokenizes and secures a consumer’s bank authentication information for future use. This process allows the consumer to bypass a bank’s authentication workflow for future payments. Trustly handles all session and token management. Your responsibility is ensuring accurate data transmission to Trustly with the EstablishData object.