Merchant portal

The Trustly merchant portal is the centralized web interface where you manage and monitor all transactional activity, reporting, and operational settings related to your Trustly integration. This hub provides instant visibility into live payments, allows for manual intervention where necessary, and is essential for reconciliation and financial auditing.

This portal is critical for non-technical teams, customer support, and financial analysts, providing the tools needed to track performance, manage funds, and maintain compliance without requiring direct access to your API integration.

Management and operations

Documentation to help you with the day-to-day administration and financial monitoring of your Trustly account.

Transaction management

Learn how to view, search, and manage individual payment, refund, and payout transactions in real-time.

Account and balance overview

Monitor the current balance, view fund transfers, and manage the general financial health of your Trustly merchant account.

User management

Guide to adding, editing, and managing access permissions for team members who use the Merchant Portal.

Financial institution status

Check the current operational status and availability of connected banks and financial institutions.

Reporting and reconciliation

Documentation to help you generate financial reports and manage data exports.

Financial reporting

Detailed instructions on generating, customizing, and exporting settlement reports for reconciliation and accounting.

Updated about 14 hours ago