Generate reports
Trustly offers the following reports for transaction management:
- Funding Report This report contains all funds transferred (credits and debits) and all transactions that are part of a batch sent to the merchant’s bank account for the reporting period.
- Settlement Reconciliation This report contains all transactions that were created during the reporting period.
- RTP Settlement Reconciliation This is a separate reconciliation report that contains only Real-Time Payment (RTP) transactions created for the specific period. This report is available only to merchants using RTP functionality.
Report availability and delivery
Reports are available daily by 10:00 AM Eastern Time.
You can receive reports in one of two ways:
- Reports are available on a Secure File Transfer Protocol (SFTP) site hosted by Trustly. To request access, contact your Trustly integration team.
- You download reports from our Merchant portal.
Settlement Funding File
The Settlement Funding File reports the funds transferred into (positive net settlement) or from (negative net settlement) the merchant bank account since the last reporting window. It correlates all transactions that belong to a net settlement and the bank funding activity.
Item records that affect future settlements do not have a Funding Trace ID. These records represent status updates rather than funds movement, so they display a zero amount and are excluded from the current settlement total.
File format
Each line in the Funding File is prefixed with a Record Type Indicator that dictates the type of information it contains.
Header
Funding Record
Item Record
Trail
Settlement Reconciliation File
Each line in the Reconciliation File is prefixed with a Record Type Indicator that dictates the type of information it contains.
Header (Required)
Transactions Record
Trail (Required)
RTP Settlement Reconciliation File
This report is only available if RTP is configured for the merchant. Each line in the Reconciliation File is prefixed with a Record Type Indicator that dictates the type of information it contains.