Post Account Feedback

Utilize this endpoint to record feedback regarding the result of an ACH payment using the account information verified by Trustly during a Verification Transaction. This feedback data helps optimize account verification scores over time. It is **required** when using Trustly Connect. > **Note for Trustly Pay** > For apps using Trustly Pay, feedback should be provided on individual transactions rather than on the account. See [`/transactions/{id}/feedback`](ref:post-transaction-feedback) for transaction-specific feedback details.

Note for Trustly Pay For apps using Trustly Pay, feedback should be provided on individual transactions rather than on the account. See /transactions/{id}/feedback for transaction-specific feedback details.

Authentication

AuthorizationBasic

Request

merchantIddoubleRequired

A unique Trustly merchant identifier.

accountobjectRequired

The token is required only when account number and routing number are not sent and vice-versa.

feedbackobjectRequired

The resulting feedback of an ACH transaction

Response

messagestring

Successful message.

Errors

400

Bad Request Error

500

Internal Server Error

Note for Trustly Pay For apps using Trustly Pay, feedback should be provided on individual transactions rather than on the account. See /transactions/{id}/feedback for transaction-specific feedback details.

A unique Trustly merchant identifier.

The token is required only when account number and routing number are not sent and vice-versa.

The resulting feedback of an ACH transaction

$	curl -X POST https://sandbox.trustly.one/api/v1/feedback \
>	-H "Content-Type: application/json" \
>	-u "<username>:<password>" \
>	-d '{
>	"merchantId": 110005514,
>	"account": {
>	"accountNumber": "1000001800",
>	"routingNumber": "124003116"
>	},
>	"feedback": {
>	"status": 5,
>	"subStatus": "R04",
>	"externalId": "01912c39-fb07-7fde-b5cf-80479532075e",
>	"description": "Invalid Account Number",
>	"submissionDate": 1723023197206,
>	"returnDate": 1723023197206,
>	"amount": "0.0",
>	"currency": "USD"
>	}
>	}'

$	curl -X POST https://sandbox.trustly.one/api/v1/feedback \
>	-H "Content-Type: application/json" \
>	-u "<username>:<password>" \
>	-d '{
>	"merchantId": 110005514,
>	"account": {
>	"accountNumber": "1000001800",
>	"routingNumber": "124003116"
>	},
>	"feedback": {
>	"status": 5,
>	"subStatus": "R04",
>	"externalId": "01912c39-fb07-7fde-b5cf-80479532075e",
>	"description": "Invalid Account Number",
>	"submissionDate": 1723023197206,
>	"returnDate": 1723023197206,
>	"amount": "0.0",
>	"currency": "USD"
>	}
>	}'

1	{
2	"message": "Feedback received successfully."
3	}

1	{
2	"message": "Feedback received successfully."
3	}